Servitir - UK Fuel Cards, Fuel Cards for Europe, European Toll Cards, Ferry Crossings, VAT Recovery, CMRs

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Road-Box: Client-Zone update

We are delighted to announce the launch of our new online analysis tool designed to help reconcile and manage your ...
FUEL CARDS

Our fuel cards offer the most competitive prices in the UK and around Europe. ...

ONLINE APPLICATION

Use the online application form to order your cards today. Ensure that you print, sign and return the TERMS AND CONDITIONS to your closest Servitir office as soon as possible. If you have any queries regarding your application, please don't hesitate to contact us.
CUSTOMER DETAILS
PRODUCT INFORMATION
Fuelcards
Introduce the number of cards you would like to order
UK Fuel cards

Servitir UK Fuelcard Fastfuel Card Keyfuels Card
European Fuel cards

Servitir Euro Fuel Card Eurotrafic Card Red European Card
Introduce the number of cards you would like to order
Spain & France (Road Box)		Austria(Go-Box)
Italy (Viacard)		Italy (Telepass)
Frejus-Montblanc		Germany (Toll Collect)
VAT & TIPP
Please select the services you are interested in.
European VAT Recovery
French TIPP
Belgian TIPP
Ferry
Introduce the crossings you are interested in. Click on + to add a new crossing.
From
Click here to register your routes
CMR
Please select the number of CMR pads that you would like to order.
CMR (Personalised)
CMR (Non-Personalised)
VEHICLE INFORMATION
Vehicle Reg	Product	Type
Vehicle Summary
Vehicle Reg	Product	Type
CONFIRMATION
Fuel Usage
Approximate monthly usage in the UK
Apporximate monthly usage abroad
Toll Usage
VAT
How much European VAT do you currently recover per quarter?
Who is currently recovering your European VAT?
Trade References
Please supply us with the details of two trade references:.
Name & address
Telephone
Name & address
Telephone
Terms & Conditions
Terms and Conditions
			
			The use of any product issued or service provided is governed by the following Terms and Conditions:
			
			1. Definitions
			
			a) In these conditions 'The Company' means Servitir 2000 SLU and its successors.
			b) ‘Site(s)’ means an authorised Payment Centre including toll & service stations which accept the Cards supplied by the Company.
			c) 'Network' means the collection of Sites which are authorised to accept cards that have been supplied by the Company. 
			d) 'Card(s)' means any Card/Device issued by the Company to the Customer for the purpose of accessing road toll services or drawing fuel related Products from an authorised Site.
			e) ‘Product(s)’ means any authorised goods or services obtained by the Customer through the use of an authorised Card provided by the Company.
			f) ‘Customer’ means the person or company in whose name the account is maintained and includes employees, subcontractors or any other persons acting on behalf of the Customer.
			g) 'Credit Limit' means the maximum amount expressed in monetary terms, which the Company may, from time to time, specify to a Customer as being the limit of Products that can be purchased on credit with any Card.
			h) ‘Account currency’ refers to the operating currency of the customer’s account. Normally this will be the national currency of the customer unless otherwise agreed in writing by the company.
			
			2. Charges
			
			a) The Company may charge a fee to the Customer for issue of a Card either on setting up the account or upon replacement or renewal of the Card depending on particular circumstances.
			b) The Company may charge a fee to the Customer for the cancellation of a card within 6 months of the date of issue. The Company reserves the right to request this payment in advance. 
			
			3. Applications
			
			a) All applications for the issue of Cards shall be at the absolute discretion of the Company.
			b) Each Card will be valid for use by the Customer subject to the authorised credit limit.
			c) All risk of loss will pass to and be borne by the Customer from the date of dispatch of the Card.
			d) The Customer shall ensure that any person using a Card will not tamper with or try to alter or interfere with the fuel monitoring device, fuel delivery equipment or any other card reading equipment at any Site. In the event of equipment failure the Customer shall immediately inform the Site operator or where the site is fully automated the Customer shall immediately inform the Company.
			
			4. Price
			
			a) The Company reserves the right to vary prices, rebates, discounts, allowances, premiums or surcharges without prior written notice.
			b) All Products will be charged at a price defined by the Company. Price details are available on request at any time.
			c) All prices are subject to all Government or other tax duties, levies charges, surcharges, assessments or impositions where applicable at the appropriate rate and any other variation of the same at any time for the account of the Customer.
			
			5. Payment
			
			a) The Customer will be invoiced on a weekly/monthly or twice monthly basis. Payment shall be made by way of direct debit on the account of the Customer on or before the 15th and 30th day of the month following the month of issue of the relevant invoice(s) - or as may otherwise be agreed between the Company and the Customer. In order to comply with the direct debit requirement the Customer shall at all times:
			i. Maintain a bank account capable of accepting direct debits;
			ii. Keep the Company provided with an active direct debit mandate against such account;
			iii. Ensure that every direct debit properly instanced by the Company against such account is duly met.
			b) If for any reason the Customer has not paid the full invoice value by the due date the Company reserves the right to charge interest on the account of the Customer at the rate of 8% per annum above the Bank of England base rate, payable from the due date until the date full payment has been received. If the Customer has a Bunkering Stock any outstanding balance can be reclaimed from the stock at the average Company buying price.
			c) Upon the Customer going into liquidation, whether compulsory or voluntary, or having a receiver or administrative receiver appointed over all or part of its property or business, the total outstanding balance on the Customer's account shall immediately become due and payable in full and the right to use the Card shall automatically cease.
			d) If a direct debit drawn by the Company on the Customer’s accounts is returned unpaid or a cheque sent by the Customer to the Company is returned unpaid then the Customer shall pay the Company an administration charge of £25 each and every time it occurs. The Company reserves the right to increase charges at any time. 
			e) Should any payment due to the Company not be made to the satisfaction of the Company then the Company reserves the right to demand immediate payment for all outstanding invoices whether due or not.
			f) The Customer undertakes not to factor any debts to a Third Party without written agreement of the Company, otherwise the Directors of the Customer will be personally liable for any debts not paid to the Company.
			g) The Company reserves the right to credit any European VAT recoveries against debts should the customer default on payment.
			h) The Company reserves the right to offset any funds held or obtained by it on behalf of the Customer against any amounts owing by the Customer to the company.
			
			6. Invoicing
			
			a) All customers will receive a VAT invoice for the goods and services supplied by the company in the national currency of the customer unless otherwise agreed in writing by the company. If the customer makes use of cards in a country which operates a different currency to their account currency then the company will make a conversion to the agreed account currency. The company will base this conversion on the exchange rate quotation on the date of the transaction. The company is entitled to levy a currency exchange surcharge to compensate for any losses endured in the period between the transaction and the settlement date of the invoice.
			b) In the case of Toll invoicing, customers who have used their cards for the payment of tolls in the authorised Networks will receive two invoices; one invoice in the name of the customer generated by the motorway company which operates the toll network (Vialtis, Toll Collect, Autostrade etc) and one invoice in the name of the Customer generated by the Company. The latter will include the toll usage as invoiced by the motorway company as well as the service charge applied by the Company to the Customer’s usage. The Customer must only pay the total value of the Company’s invoice and is not liable for the amount on the motorway company invoice. 
			c) The invoice generated by the motorway company is the only invoice which can be used for foreign VAT recovery.
			6.1 Electronic Invoicing
			All Customers will have the option of a hard copy or electronic invoice. For any Customer requesting to receive invoices via electronic format the following additional terms and conditions are deemed to have been accepted:
			a) An electronic invoice or the provision of access to such a document will be sent or provided on behalf of the Company in keeping with clause (5 a) or at such other times as agreed by the Company. 
			b) Invoicing electronically will be without additional charge to the Customer, although the Company reserves the right to vary these terms or to revert to invoicing by traditional postal means without notice.
			c) If any electronic invoice fails to reach the e-mail address specified or any loss or corruption of information occurs, it is the Customer’s responsibility to advise the Company immediately. No such failure or loss shall affect the Customer’s liability for making payments of all amounts properly due from the Customer to the Company on or before due date of payment. 
			d) For the avoidance of doubt the customer is responsible for informing the Company of all changes to the Customer’s administration data which includes the destination e-mail address.
			e) The Customer is responsible for informing their local tax office, if required, of their intention to receive invoices electronically.
			
			7. Joint and several liability
			
			a) Where the Customer consists of two or more persons such expression throughout shall mean and include such two or more persons and each or any of them. All obligations on the part of such Customer shall be joint and several obligations of such persons. 
			b) While the Company will endeavour to supply the required Products no warranty can be given that any or all of the Products are available at any particular Site.
			
			8. Card usage
			
			a) The Card may only be used by the Customer and the Customer is responsible for the safe keeping of the Card and the prevention of unauthorised use.
			b) Prior to entering into any transaction in relation to the supply of Products the Customer shall present the Card at the site unless the site is unmanned.
			c) The Card may only be used to obtain the authorised Products at the Sites.
			d) The Card remains the property of the Company at all times and may only be used up to the defined expiry date.
			e) The Company may cancel a Card at any time without notice or refuse to issue a replacement Card.
			f) On cancellation or termination of this Agreement, the Customer shall return all issued Cards to the Company within 7 days. Failure to do so will result in charges being applied to the Customer’s account. 
			g) Possession of the Card does not confer any right on the Customer to receive Products.
			h) Sales receipts are automatically issued for every Card transaction, with the exception of automated terminals where the issue of a receipt is optional and upon request.
			i) It is the responsibility of the Customer to ensure that sales receipts are collated for the reconciliation against each invoice.
			j) Sites are required to keep copy receipts (with the exception of transactions via automated terminals) for a minimum period of two months and if requested by the Customer, the Company will endeavour to obtain copy receipts from Sites.
			k) The Company shall be entitled to charge a fee of £5.00 plus V.A.T for each copy receipt provided (or such other reasonable fee as the Company may from time to time specify).
			l) Cards that identify vehicles are issued as a management information tool to be used by the Customer. Such Cards do not provide additional security. The Customer shall be liable to pay the Company for all amounts due under the relevant Card transactions, including where the transactions are in respect of a vehicle other than that identified on the Card.
			
			9. PIN Numbers
			
			a) A 4-digit PIN number will be allocated with certain specified Cards (if applicable to Card type).
			b) PIN Numbers will be treated as confidential information and should at all times be kept entirely separate from the Card.
			c) If a PIN number is disclosed to an unauthorised person the Customer must immediately notify the company as per condition 10.
			d) The PIN number is only for use at terminals within the Network of Sites.
			
			
			10. Lost or Stolen Cards
			
			a) If a Card is lost or stolen the Customer must immediately notify the company by fax at such address the company may specify from time to time.
			b) The Customer may remain liable for all transactions made with such lost or stolen Cards for a period expiring at the end of the second working day after the day on which notification is received in accordance with clause 9 (a) save that no such release from responsibility will be given to the Customer if it can be established on probabilities that:
			i) The Customer or the Customer's authorised representative gave the relevant Card to an unauthorised person; or
			ii) The loss of the Card was due to the gross negligence of the Customer.
			iii) The Customer failed to adhere to a request made by the Company to destroy or return the Card to the Company; or
			iv) The Customer was in breach of any of the terms and conditions of this Agreement.
			
			11. Resale
			
			Except where expressly agreed in writing by the Company to the Customer, Products drawn against any Card issued to the Customer shall not be used by the Customer for any purpose other than for fuel, lubricant (as appropriate) or road toll payment in the Customer’s own or contracted vehicles and shall not be resold or otherwise disposed of to any other persons.
			
			12. Indemnity 
			
			a) The Customer shall fully indemnify the Company and keep the Company fully indemnified against all liability including employer's liability in respect of any damage to the property of the Company or the Customer or the death or personal injury of their respective employees or agents arising out of or consequent upon the use of the Card, the Sites or the Product not being damage to property, death or personal injury caused by the negligence of the Company. 
			b) The Customer shall draw the attention of any employees and agents or any persons whosoever handling or using the Products on his behalf or having access to them whilst in his possession or to whom he sells them to any instructions, warnings or suggestions concerning the methods whereby or the conditions whereupon they should be used or handled contained or referred in the Company's material safety data sheets or other literature relating to the Products or upon any label attached to them or the packaging wherein they are contained and ensure compliance by any person using or handling them with the instructions, warnings or suggestions mentioned or referred to in this clause. 
			c) The Customer shall indemnify the Company in respect of any loss or liability whatsoever or whensoever suffered or incurred by the Company by reason or any breach by the Customer of the foregoing, or by reason of any failure by the Customer himself to comply with the warnings, suggestions or instructions referred to in the foregoing. 
			
			13. Force Majeure 
			a) Any obligation of the Company to supply Products to the Customer shall be suspended in the event that directly or indirectly by any cause or circumstances whatsoever reasonably outside the Company's control (including without prejudice to the generality of the foregoing in the case of industrial action, any action taken by the company's own employees and in the case of Governmental action compliance by the Company with any request or instruction of the Government) the Company is prevented or hindered from supplying the Customer with his requirements of Product or from obtaining from its usual sources of supply all its requirements of crude oil and relevant Petroleum Products. 
			b) On the occurrence of any of the circumstances mentioned in (a) above the Company shall determine (and may from time to time re-determine) the extent (if any) to which supplies to the Customer are to be maintained whilst such circumstances continue, having regard to its ability to obtain process and to deliver supplies, the costs of doing so, the requirements of all its customers local needs and any other consideration it considers relevant. 
			c) As soon as practicable after the circumstances mentioned in (a) above cease the Company shall inform the Customer of the resumption of supplies. 
			
			14. Assignment - This agreement shall not be assignable in whole or part by the Customer without prior written consent of the company.
			
			15. General 
			a) The Customer shall immediately notify the Company of any change to the Customer's address. 
			b) The Company may vary or add to the terms of this Agreement at any time provided that notice of such variation is served in writing. Any use of the Card by the Customer after such notice has been served on the Customer shall be construed as acceptance by the Customer of such variation or addition. 
			c) Unless the Company expressly states otherwise in connection with any particular promotions, the Card does not entitle the Customer to participate in any of the Company's special offers that may be available from time to time. 
			d) The Customer gives permission to the Company to carry out any enquiries with respect to opening an account. 
			e) Details of this Agreement and the conduct of your account will be registered with a Licensed Credit Reference Agency. Information thus registered may be used to help make credit decisions, or occasionally, for fraud prevention or the tracing of debtors. 
			f) The company reserves the right to share information contained within this application form, or any payment history following a period of trading, with third party organisations. 
			g) The customer is obliged to notify the company immediately in writing in relation to any changes in the company ownership, i.e. the withdrawal, joining or change in the partners, directors or shareholders. 
			h) By applying for this Card the signatory declares that they are entitled to disclose information about their company for the purposes of this application and/or anyone else associated with them and authorize the company to search and/or record information at credit reference agencies about them. 
			i) Use of a card by the Customer constitutes acceptance of the terms and conditions of use. 
			
			16. Liability Of The Company 
			
			a) The Company accepts no liability and gives no warranty, express or implied, whether arising by common law or statue in relation to any transaction by or Product supplied to the Customer by virtue of entering into this Agreement with the Customer. 
			b) The Company accepts no responsibility and shall not be liable to the Customer for a failure (for whatever reason) on the part of an automatic dispensing pump to dispense Product at a Company Site. 
			
			17. Governing Law
			 This Agreement and any supplies of goods made in conjunction with the use of the Card shall be governed by the laws of England and be subject to the non-exclusive jurisdiction of the Laws of England. 
			
			18. Closing Account 
			
			a) The Customer may close the account by giving notice to the Company in writing and by returning all Cards to the Company. 
			b) The Customer will be liable to repay immediately on demand the outstanding balance on the account, including all charges, fees and costs to the date of repayment. 
			c) The Customer must ensure that there are no transactions after the request to close the account. 
			d) The Customer shall only cancel the direct debit mandate with the Company as described at (5) above only where all outstanding payments have already been discharged. 
			e) It shall be the responsibility of the Customer to pay the company for withdrawals of Stock made using any one of the 
			 Customer's Cards after the closing of the account. 
			f) The account shall be closed only when all Cards are returned to the Company and all liabilities under these terms and conditions are paid. 
			g) Where the Customer returns the Card by registered post, the Customer must ensure that it is cut in two and the magnetic strip is severed. 
			
			19. Severability
			Where any provisions of this agreement shall be prohibited by or adjudged by a Court to be unlawful, void or unenforceable, such provision shall to the extent required be severed from this agreement and rendered ineffective as far as possible without modifying the remaining provisions of this agreement and shall not, in any way, affect any other circumstances or the validity or enforcement of this agreement. 
			
			20. Application
			The acceptance of the application by either an existing or prospective Customer for either a new Card, a renewal of a Card or a replacement of a Card shall be at the sole and final discretion of the Company.